16th March 2020

Covid-19 : We’re Serious about it

Mudpak has always taken pride in being a clean and hygienic environment. However, given the current circumstances we will be even more vigilant than normal and will take the following measures.

We know this is a troublesome and uncertain time for you many of you during this Covid-19 Pandemic. We’re putting in measures to make sure Mudpak is still a clean and welcoming haven for yourselves amongst all the madness.

You will be asked to wash your hands thoroughly (for at least 20 seconds) or use the antibacterial gel when you arrive.  Feel free to arrive a couple of minutes earlier than usual to allow time for this process.  As usual, we will also be washing our hands between each client and for the majority of our services we will continue to wear gloves. 

There is also hand sanitizer provided should you wish to use it (such as if you touch your face during your treatment or at the end of the treatment)

All door handles, light switches, high traffic surfaces and the toilet will be cleaned regularly throughout the day

Anti-bacterial spray and anti-bacterial wipes will be used to wipe down surface areas in between clients such as chairs and tables used.

Clean towels are always used after being washed and dried at a high temperature. 

Tissues are provided should you need to cover a cough or sneeze.

We do ask that if you feel unwell and are exhibiting any of the coronavirus flu like symptoms you please cancel your appointment as soon as you can. For the time being we are relaxing our usual 24 hour cancellation policy so that you do not need to worry about paying for missed appointments; however, I would appreciate it if you could be mindful of giving as much notice as you can.

Finally, if you have travelled to any of the affected countries outlined by the government, please follow recommended guidelines to protect others. 

Thank you for your support and commitment to the health and wellbeing of all of our clients. 

We really look forward to seeing you in the salon soon and appreciate you supporting small businesses during this difficult time.  

Warm regards,  

Hannah (on behalf of Mudpak)